![]() Enter the name of the department and the email address for the department shared mailbox (ex. ***If this does not appear, you may see a screen where Your Name and Your Email address is blank. Click Office 365 and enter the email address for the department shared mailbox, then click Next.Click Manual setup or additional server types and click Next.Enter the department shared mailbox name (ex.Select "Mail" > then click on "Show Profiles" > click on Add.Open Control Panel (Press Windows key, type "control panel").However, to use mail merge for your department, you will need to create a second profile specifically for your department's shared mailbox so that this shared mailbox is the default sender for the message. ![]() Typically, the shared mailbox for your department appears as a second mailbox in your Outlook when you log in as yourself. ![]() Step 1 - Create a new profile for the shared mailbox in Outlook ![]() ![]() Below are the steps that must be completed. To send emails to a large number of recipients, senders can use mail merge functionality with content from Microsoft Word. ![]()
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